Vivara Glass Chandelier
Expert Support You Can Trust – Our customer service team is here to answer your questions and guide you every step of the way.
The Vivara Glass Chandelier by Dekorfine combines layered Murano-style glass with warm-toned metal to create a luminous centerpiece. Its cascading oval glass drops in soft amber emit a golden glow, enhancing the ambiance of dining rooms, grand foyers, or statement ceilings. This chandelier seamlessly merges vintage craftsmanship with contemporary design, offering a refined focal point that elevates sophisticated interiors.
Please feel free to contact us by email when you have any questions. Our Email: info@YIOSIing.com.
If you have any questions about our products, please contact us and we will get back to you within 24 hours.
Product Size
Size: Dia 100cm x H 70cm / ∅ 39.4″ x H 27.6″
Details
Material: Metal, Glass.
Light source: LED bulb or Edison bulb.
Light source base type: E12 or E14.
Voltage: AC 110-240V
Mounting: Ceiling
Moisture resistance: IP 20 Damp-rated, It is generally suitable for indoor use where it won't be exposed to moisture.
Environment: Indoor
Body Finishes: White.
Shade Finish: Yellow Glass, Pink Glass.
Wiring: Hardwired.
Control: Compatible with common wall switches (not included).
11.8″ Adjustable hanging height rod. Can be extended upon request.
At YIOSI lamp, we understand that your lighting should reflect the uniqueness of your space. Thanks to our close collaboration with crystal chandelier manufacturers, we offer a customization service that you won't find at other online or local lighting stores. If you can't find the perfect chandelier on our website, whether due to size, color, style, or any other specification, don't hesitate to reach out to us at support@yiosilamp.com — we're always here to help. Start by exploring the wide range of crystal chandelier styles we offer on our website, and let us assist you in creating a lighting solution that perfectly matches your vision.
Customize Design, Size & Color
If you have a specific light design in mind and can't find it on our website, we can help.
Simply send us an email at support@yiosilamp.com with the following information:
- An image or design drawing of the chandelier you want.
- The specific color you want for the base, such as gold or chrome.
- The specific dimensions (width, depth, and height), like W 32” X D 10” X H 10”.
Not sure what size to choose for your space? No worries, call us and we can answer your chandelier size questions and guide you in choosing the right size.
Our designer will get back to you within 1-2 business days with more clarifying questions or a quote.
Ready to customize a unique chandelier just for you? Contact us now.
Simple and Efficient Customization Process
We understand that time is of the essence, especially for custom projects. Our streamlined process ensures your custom lighting is efficiently produced and delivered on time. Here’s how it works:
- Initial Consultation: Contact our team to discuss your project and requirements.
- Design Phase: Work with our designers to finalize your custom lighting design.
- Production: Once the design is approved, our craftsmen begin crafting your custom lighting fixtures.
- Delivery: Your custom lighting will be delivered to your doorstep, ready to install and use.
Our commitment to quality and customer satisfaction means you can trust YIOSI lamp to deliver exceptional custom lighting solutions to meet your needs and timelines.
Processing and Shipping Times
Processing Time: Orders are processed within 1-10 business days.
Shipping Time:
Fast Delivery Items (In-Stock in Your Country): Approx. 1-2 weeks.
Standard Shipping: Approx. 4-8 weeks (ships from overseas warehouse).
Expedited Shipping: Approx. 2-3 weeks for quicker delivery.
Shipping Methods
Carriers: UPS, FedEx, EMS, or USPS.
Countries Served: Includes U.S., U.K., Germany, France, Australia, New Zealand, and more.
Expedited Shipping
To expedite, note “Expedited Shipping” during checkout or email support@yiosilamp.com
within 24 hour
Customs and Import Taxes
Buyers may need to interact with customs for clearance and handle import taxes, especially for overseas shipments.
Damage and Lost Shipments
Report any shipping damage within 48 hours.
For lost packages, report within 30 days for assistance.
Read more
Yiosilamp Worry-Free Return Policy
We are committed to ensuring that you feel confident shopping with Yiosilamp. If you’re not satisfied with your purchase, please review the following policy to understand how to proceed with a return.
1. Return Eligibility & Timeframe
Return Window:
You may request a return and refund within 30 calendar days after receiving your order. Requests beyond this time frame will not be accepted.
Product Condition Requirements:
All returned items must be in their original, unused, and uninstalled condition, with all original factory packaging, accessories, and manuals (including the outer carton box) intact.
Customized products (including special orders or modified items) are not eligible for return or exchange.
Exceptions:
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Shipping Damage / Manufacturer Defect:
If your item is damaged during shipping or has a manufacturing defect, please contact customer support at support@yiosilamp.com within 48 hours of receipt and provide clear photo or video evidence for verification.
(Note: Carriers typically only accept damage claims within one week.) -
Warranty Period Damage:
For damage occurring during normal use within the warranty period, please refer to our warranty terms and contact support. We will arrange a repair or replacement, not a return or refund.
2. Reasons for Return & Who Pays for Shipping
Product-related Issues (Shipping Damage / Defects):
After verification, we will cover the shipping costs and provide a free return and full refund (or replacement/reshipment if applicable).
Non-product Issues (Change of Mind, Wrong Size, etc.):
You are responsible for covering the return shipping cost to the designated return address.
Your refund will be the original product price minus the original shipping cost incurred by us (if applicable).
Expedited shipping is non-refundable when shipping has already been completed If your order has not yet been fulfilled for shipping, a refund for expedited shipping is available upon cancellation of the order.
3. How to Start a Return
Contact Customer Service:
Please email support@yiosilamp.com with your order number and reason for return.
To expedite the process, we strongly recommend including clear photos of the item and original packaging.
Get Return Authorization & Address:
Once we review and approve your request, we’ll email you a Return Merchandise Authorization number along with the designated return warehouse address.
Important: You must return the item to the specified address we provide. Returns sent to any other address cannot be processed.
Repack and Ship the Item:
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Place all items and accessories carefully back in the original factory packaging.
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Recommend carefully inspecting your item and taking clear photos before shipping it out.
This helps ensure that the item was in good condition when sent and protects you in case of any damage during transit. Without this, the shipping carrier may assume the product was already damaged before shipping, which could result in unnecessary responsibility on your part.
4. Refund Process
Inspection & Timing:
Once we receive the return, it will take 5–10 business days for inspection and condition assessment.
Refund Conditions:
If the returned product meets the requirements (unused, undamaged, full packaging), we will proceed with the refund.
Refund Method & Timeline:
Refunds will be returned to your original payment method. You’ll receive an email once the refund is processed.
Please note: Your bank or payment provider may require an additional 1–30 business days to post the refund.
Refund Denial Situations:
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Item is used, damaged, missing parts, or packaging incomplete.
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Item not received at our designated return center.
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Return item was damaged in transit and no insurance was purchased (sender is responsible).
5.Cancel your order and get a refund
Contact us to cancel your order within 24 hours of completing your purchase and get a refund, if you cancel your order after 24 hours you may incur an order cancellation fee expected to be 5%-20% of the order amount as a cancellation fee
Orders cannot be canceled:
1. Customized orders
2. Orders in transit
3. Orders have been completed
6.Customized Products:
All customized items (special sizes, custom orders, marked “Custom Invoice” or “Final Sale”) are non-refundable, non-exchangeable, and non-cancellable once sold.
Order Cancellation (Non-Customized Items):
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Orders may be cancelled within 24 hours after purchase for free (please reply to the order confirmation email).
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Cancellations after 24 hours but before shipping will incur a 5% processing fee.
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Once shipped, the order cannot be cancelled.
7.The following are not eligible for return for refund
1. Customized products
2. Products damaged due to personal reasons
3. The customer fills in the wrong return address, resulting in the package not being sent back to our warehouse.
8.Insurance and Tracking:
To protect your return, we strongly recommend that you purchase insurance and keep complete tracking records.
If you have any questions about the return process, your order, or our products, feel free to reach out to us at support@yiosilamp.com.
Our customer service team is here to help!
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our projects
Customized special design projects
We work closely with our clients to create tailored lighting solutions, transforming their vision into reality. Each project showcases our expertise in blending style, functionality, and innovation to craft the perfect lighting design for any space.
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