Contact Us

We love hearing from you. Whether you are choosing your first alabaster fixture, sizing a chandelier for a dining room, or following up on an order — reach out and a real person will get back to you.

Contact details

Before you write

  • Sizing a fixture for a specific room — share ceiling height, room dimensions, and a photo of the space if possible.
  • Trade or designer enquiries — we offer a dedicated program; ask about it and we will send details.
  • After-sale help — include your order number so we can jump straight to your case.

Response time

Most emails are answered within one business day. Phone calls are returned the same day during business hours.

Not sure what you need?

If you are at the early "just looking" stage and want help thinking through styles, materials, or room fit — email us anyway. We are happy to suggest options without any pressure to buy.