Contact us
At Yiosilamp, we take pride in delivering lighting products of exceptional quality. However, we understand that occasional issues may occur. If your order arrives damaged or shows any defects, please don’t hesitate to reach out — we’re here to help.
You can contact our customer care team at support@yiosilamp.com, and our dedicated representatives will get back to you within 12 hours with a personalized solution.
Your satisfaction is our top priority, which is why we offer a 60-day return and exchange policy. If you encounter any problems within 60 days of receiving your purchase, we’ll provide full support for returns or replacements.
At Yiosilamp, your happiness matters to us — we’re committed to ensuring every customer enjoys a smooth, reliable, and positive experience.
Customer service working hours
The Yiosilamp support team is dedicated to providing prompt and thoughtful assistance.Our working hours are Monday to Friday, 9:00 AM – 6:00 PM (PST).We are closed on weekends and public holidays, so please expect replies to be sent during regular business days.All emails will receive a response within 24 hours on working days.For any inquiries or support requests, please contact us:📧 support@yiosilamp.com📞 +1 970-896-9411Your satisfaction and peace of mind are our top priorities.
Contact us
Have a question, or want a product recommendation? Get in touch.