CHANDELIERS, LANTERNS & PENDANTS

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Frequently Asked Questions

When choosing between a chandelier that’s slightly too big or too small, it’s generally better to go larger. A too-small chandelier may look out of proportion and get lost in the room’s overall design, while a larger chandelier can serve as a dramatic focal point. However, ensure the chandelier doesn’t overwhelm the space. For open areas like dining rooms or foyers, a large chandelier can create an elegant statement if it’s scaled appropriately to the room’s dimensions and ceiling height.

Yes, large chandeliers can be installed on sloped or vaulted ceilings, but special mounting hardware may be required. Many chandeliers come with adjustable chains or rods that can accommodate sloped ceilings, ensuring the chandelier hangs level. It’s important to check the product’s specifications or consult with a professional to ensure the chandelier is compatible with your ceiling type. If needed, a professional installer can provide the necessary support to ensure safe and secure installation on vaulted ceilings.

For large chandeliers in open areas, the bottom of the chandelier should hang about 7 feet from the floor. In dining rooms, chandeliers should hang 30-36 inches above the table surface. For taller ceilings, you can adjust the chandelier to hang higher, but be sure it’s still low enough to create an impact. If the room has a two-story ceiling, consider a multi-tiered chandelier that fills the vertical space while maintaining appropriate clearance below.

Installing a large chandelier, especially in rooms with high ceilings or sloped surfaces, often requires professional installation. Large chandeliers are heavy and may need additional ceiling support. A licensed electrician will ensure the chandelier is properly wired and securely mounted, preventing potential safety hazards. Professional installation also guarantees compliance with local electrical codes. For complex or oversized chandeliers, it’s best to consult with a contractor to ensure a smooth installation process.

Shipping times vary depending on whether the chandelier is in stock or custom-made. In-stock items typically ship within 1 to 3 weeks, while custom chandeliers may take 4 to 8 weeks for production and delivery. You will receive an estimated delivery date at checkout, and tracking information will be provided once your chandelier ships. For faster delivery, expedited shipping options may be available, and our team ensures that the chandelier is packaged securely to prevent damage in transit.

If your large chandelier arrives damaged, contact us immediately. We recommend inspecting the chandelier upon arrival and taking photos of any damage. Our customer service team will assist you in arranging a replacement or issuing a refund. We will also provide a prepaid return shipping label for the damaged item, ensuring the return process is hassle-free.